Lea Support
Help with the Lea reading app
Need help with Lea? Email support@leareads.com and we will help you troubleshoot the issue.
Please include your device model, operating-system version, Lea app version, and the steps that led to the problem. Do not send a Lea backup or sensitive reading notes unless they are necessary and you are comfortable sharing them.
Purchases and subscriptions
If a previous purchase is not recognised, open Lea's purchase screen and choose Restore purchases. Make sure the device is signed in to the same App Store account used for the original purchase.
You can view, change, or cancel an Apple subscription from your device's Settings app: tap your name, then Subscriptions, and select Lea. Deleting Lea does not cancel an active subscription.
If a purchase was charged but remains unavailable after restoring, email us with the approximate purchase date and the product you selected. Do not send full payment-card details.
Book search and scanning
For barcode or spine scanning, allow camera access when Lea asks for it and make sure the book is well lit and in focus. You can also search by title, author, or ISBN.
Book information comes from third-party catalogues, so some editions or covers may be unavailable or inaccurate. You can edit book details and choose a cover in Lea after adding a book.
Reminders and quiet mode
Reading reminders require notification permission. If reminders do not appear, check Lea's notification settings in your device's Settings app and confirm that your reminder is enabled in Lea.
Quiet mode depends on operating-system capabilities and permissions. Device focus settings, battery restrictions, or notification rules may affect how it behaves.
Your Lea data
Your bookshelf, reading sessions, notes, and preferences are stored locally on your device. Lea does not provide cloud recovery, so export a backup before deleting the app, replacing your device, or erasing app data.
You can remove locally stored information using Erase everything in Lea. For more information, read the Privacy Policy.
Contact
VISTE LTD
Email: support@leareads.com